GRI Indicator Description Reported in Externally Assured
GENERAL STANDARD DISCLOSURES    
STRATEGY AND ANALYSIS    
G4-1 Statement from the Chairman Joint Letter from the Chairmen ✓
ORGANIZATION PROFILE    
G4-3 Name of the Organization Business Model ✓
G4-4 Primary Brands, Products and/or Services Business Model ✓
G4-5 Location of Organization’s Headquarters Business Model ✓
G4-6 Number of countries where the Organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the Report Business Model ✓
G4-7 Nature of ownership and legal form Business Model ✓
G4-8 Markets served Business Model ✓
G4-9 Scale of the Reporting Organization Business Model ✓
G4-10 Total workforce by employment type, employment contract, and region, broken down by gender Business Model ✓
G4-11 Report the percentage of total employees covered by collective bargaining agreements Business Model ✓
G4-12 Organization’s supply chain Business Model ✓
G4-13 Significant changes during the reporting period regarding size, structure or ownership About the Report  
G4-14 Report whether and how the precautionary approach or principle is addressed by the organization Management Discussion and Analysis ✓
G4-15 List externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses Management Discussion and Analysis ✓
G4-16 List of membership of associations and national or internal advocacy organizations Business Model ✓
IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES    
G4-17 Operational Structure of the Organization Management Discussion and Analysis ✓
G4-18 Process for Defining Report Content About the Report ✓
G4-19 Material Aspects identified for Report Content Business Model ✓
G4-20 Aspect Boundary for identified Material Aspects within the organization Business Model ✓
G4-21 Aspect Boundary for identified Material Aspects outside the organization Business Model ✓
G4-22 Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements About the Report ✓
G4-23 Report significant changes from previous reporting periods in the Scope and Aspect Boundaries About the Report ✓
STAKEHOLDER ENGAGEMENT    
G4-24 List of stakeholder groups engaged by the Organization Business Model ✓
G4-25 Basis for identification and selection of stakeholders with whom to engage Business Model ✓
G4-26 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group Business Model ✓
G4-27 Key topics and concerns raised through stakeholders engagement
and how the Organization responded to them		 Business Model ✓
REPORT PROFILE    
G4-28 Reporting period About this Report ✓
G4-29 Date of most recent previous report About this Report ✓
G4-30 Reporting cycle About this Report ✓
G4-31 Contact point for questions regarding the Report or its Contents About this Report ✓
G4-32 Compliance with GRI G4 guidelines, GRI Content index and the External Assurance Report. About this Report ✓
G4-33 Policy and current practice with regard to seeking external assurance for the Report Sustainability
Assurance Report		 ✓
GOVERNANCE    
G4-34 Governance Structure of the Organization, including committees under the highest governance body responsible for decision-making on economic, environment and social impacts Corporate Governance ✓
ETHICS AND INTEGRITY    
G4-56 The values, principles, standards and norms of behaviour Business Model ✓
SPECIFIC STANDARD DISCLOSURES    
G4 - DMA Aspect and Materiality fulfilled    
CATEGORY: ECONOMIC    
Aspect Economic Performance    
G4-EC1 Direct economic value generated, distributed and retained Management Discussion and Analysis ✓
G4-EC2 Financial implications and other risks and opportunities for the Organization’s activities due to climate change Risk Management ✓
G4-EC3 Coverage of the Organization’s defined benefit plan obligations Management Discussion and Analysis ✓
Aspect Market Presence    
G4-EC6 Proportion of senior management hired from the local community at locations of significant locations of operation Management Discussion and Analysis ✓
Aspect Indirect Economic Impact    
G4-EC7 Development and impact of infrastructure investments and services supported Management Discussion and Analysis ✓
CATEGORY: ENVIRONMENT    
Aspect Materials    
G4-EN1 Materials used by weight or volume Management Discussion and Analysis ✓
G4-EN2 Percentage of materials used that are recycled input materials Management Discussion and Analysis ✓
Aspect Energy    
G4-EN3 Energy consumption within the organization Management Discussion and Analysis ✓
Aspect Effluents and Waste    
G4-EN23 Total weight of waste by type and disposal method Management Discussion and Analysis ✓
Aspect Products and Services    
G4-EN27 Extent of impact mitigation of environmental impacts of Products and Services Business Model ✓
Aspect Supplier Environment Assessment    
G4-EN33 Significant actual and potential negative environmental impacts in the supply chain and actions taken Business Model ✓
       
CATEGORY: SOCIAL    
LABOUR PRACTICES AND DECENT WORK    
Aspect Employment    
G4-LA1 Total number and rate of new employee hires and employee turnover by age group, gender, and region Management Discussion and Analysis ✓
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation Management Discussion and Analysis ✓
G4-LA3 Return to work and retention rates after parental leave, by gender. Management Discussion and Analysis ✓
Aspect Labour/Management Relations    
G4-LA6 Type of injury and rates of injury, occupational disease, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender Management Discussion and Analysis ✓
G4-LA7 Workers with high incidence or high risk of diseases related to their occupation Business Model ✓
Aspect Training and Education    
G4-LA9 Average hours of training per year per employee by gender, and
by employee category 		Management Discussion and Analysis ✓
G4-LA10 Programmes for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings    
G4-LA11 Percentage of employees receiving regular performance and career development reviews by gender and employee category Management Discussion and Analysis ✓
Aspect Diversity and Equal Opportunity    
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity Management Discussion and Analysis ✓
Aspect Equal Remuneration for Women and Men    
G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation Management Discussion and Analysis ✓
HUMAN RIGHTS DIMENSION    
HUMAN RIGHTS    
Aspect Child Labour    
G4-HR5 Operations and Suppliers identified as having significant risk for incidents of child labour and measures taken to contribute to the effective abolition of child labour Business Model ✓
Aspect Forced or Compulsory Labour    
G4-HR6 Operations and significant suppliers identified as having significant risk of forced or compulsory labour, and measures to contribute to the elimination of all forms of forced or compulsory labour Business Model ✓
SOCIETY    
Aspect Local Communities    
G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programmes Management Discussion and Analysis ✓
PRODUCT RESPONSIBILITY    
Aspect Product and Service Labelling    
G4-PR3 Type of product & service Information required by the organization’s procedures for product and service information and labelling, and percentage of significant product and service categories subject
to such information requirements		 Management Discussion and Analysis ✓
G4-PR5 Results of surveys measuring customer satisfaction Management Discussion and Analysis ✓
G4-PR8 Total number of substantial compliance regarding breaches of customer privacy and losses of customer data Management Discussion and Analysis ✓